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Responsible gambling

Responsible Gaming at Ocean Casino Resort

At Ocean Casino Resort, we're committed to providing a safe and responsible gaming environment for all our guests. We believe that gaming should be an enjoyable experience, but also want to ensure it doesn't become a problem.

Setting Deposit Limits: Our online casino allows you to set deposit limits on your account. This can help prevent overspending or chasing losses.

Time-Outs and Self-Exclusion: If needed, take a break from our website by setting a time-out or self-excluding yourself for a period of up to 30 days. You can do this via your account settings or contact customer support for assistance.

Loss Limits: We also offer loss limits on certain games, which may help prevent excessive losses.

Session Time Reminders: Our online platform provides session time reminders to ensure you take regular breaks from gaming.

Problem Gambling Resources: If you feel that your gambling habits are becoming a problem or impacting daily life, we encourage you to seek support. Visit our Responsible Gaming page for links to external organizations and resources available 24/7 in Canada:

Problem Gamblers Helpline (1-866-531-2600)
Canadian Centre on Substance Use and Addiction: Gambling
National Council on Problem Gambling

What We Can Do

As a responsible gaming operator, we're committed to providing you with the resources needed for a safe and enjoyable experience.

If you need help or would like more information about our Responsible Gaming features:

Visit your account settings.
Click "Responsible Gaming" in the main menu.
Review our guidelines on setting deposit limits, time-outs, self-exclusion, and loss limits.

We're here to support you throughout your gaming journey with us.

Your Safety is Our Priority

We want to ensure that all our guests can enjoy responsible gaming. If you believe you have a problem or would like advice:

Reach out through live chat.
Send an email via the Contact Us page on our website.
Call our customer support number (Monday - Friday, 9am-5pm EST).

Our team is available Monday to Friday from 9 am to 5 pm EST and will respond as soon as possible.

Gaming should be fun!

We encourage all guests to gamble responsibly and within their means.